Labomar is a company based in Istrana that for twenty years, under the guidance of its founder Walter Bertin, has been offering its customers solutions in the field of food supplements, medical devices, cosmetics, and foods for special and functional medical purposes.

Starting from 2017, Labomar has decided to evolve its way of working, not only by adopting Lean managerial tools and practices, but also by orienting the entire organization towards a Lean Lifestyle Company transformation. More well-being and more results, without compromise. Thus, in the difficult year 2020, Labomar has kept the bar straight and, also thanks to the work done in a Lean Lifestyle perspective and its training to ride the changes, it has recorded a robust increase in turnover (+26.3%). The change process was structured with a multi-year program started with Hoshin Kanri and the establishment of cross-functional committees, and continued with several fundamental steps. In particular, roles and responsibilities were revisited to support a culture of delegation and continuous growth of employees; cross-functional figures were identified and specially trained with the aim of finding process waste and working to remove it, always pursuing maximum value for the customer. A broad training plan was launched starting from the first and second managerial lines, with progressive extension to the other company operational figures, to develop skills in the thematic areas covered by the project.