Change in health care: the centrality of the person
30 April 2021
5 Key competencies for managers and entrepreneurs
30 April 2021
The companies best known in the world for their orientation towardinnovation are also those most committed to developing the well-being of the people who work in the company itself and to the processes for obtaining their product/service.
And true innovation in a company occurs when the people themselves are ready to innovate themselves continuously, along with everything around them; when it is the result of a widespread mindset and not as the stroke of genius of one or a few people.
As I have experienced extensively in my professional practice, there is no innovation or technology that can replace man in his creative ability to analyze reality in the discovery of continuous sources of improvement and renewal on various fronts. This leads man to occupy a position of absolute centrality in any company, even a technologically advanced one.
The real challenge: sustaining innovation over time
All tools and techniques for improving productivity or introducing elements of innovation are therefore useless if they are not related to changing, for the better, the emotional state of people in the company. At best they can lead to timely and short-term improvement only in some specific area of the company. In other words, when there is a lack of a strong link between productivity and well-being, it is not possible to sustain innovation and continuous improvement in the company over time, which in fact are the two elements that can make the difference between failure and success of a business today.
These considerations lead me to say that as long as our companies are made up of people, it is people who will ensure the success or otherwise of any initiative. Get people on board the initiative, not only by sharing with them the business motivations, but also by listening to their individual motivations, converging toward a common state of “urgency of change.” Aiming at people’s well-being, in conjunction with the need for increased productivity and innovation in the company, not only helps, but becomes absolutely synergistic and the only guarantee of the sustainability of structural change in the long run.
